Terms and Conditions for Elmas Universal Trading

Welcome to Elmas Universal Trading! These Terms and Conditions govern your use of our eCommerce store and the purchase of our premium dried fruits, sweets, and accessories. By accessing our website and making a purchase, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities as a customer.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases. You agree to these Terms and Conditions, our Privacy Policy, and any other guidelines we provide.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee that all details are error-free. If you notice any discrepancies, please contact us before placing your order.

3. Ordering and Payment

-Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order, as we reserve the right to cancel orders due to stock unavailability or other reasons.
-Payment Methods: We accept. All payments are processed securely, and your payment information is encrypted for your protection.
-Pricing: Prices are listed in  and are subject to change without notice. Additional charges, such as taxes and shipping fees, will be clearly displayed during checkout.

4. Shipping and Delivery

-Shipping Times: We aim to process and ship orders within [Insert Number] business days. Delivery times may vary depending on your location and shipping method.
-Shipping Costs: Shipping fees are calculated based on the weight of your order and your delivery address. These costs will be displayed during checkout.
– Delivery Issues: If you encounter any issues with your delivery, please contact us immediately. We will work with the shipping carrier to resolve the problem.

5. Returns and Refunds

Our Refund and Returns Policy outlines the conditions under which you can return products and request refunds. Please refer to the policy for detailed information.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Elmas Universal Trading and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Conduct

You agree to use our website for lawful purposes only. Prohibited activities include:
– Posting false or misleading information
– Attempting to gain unauthorized access to our systems
– Engaging in any activity that disrupts or interferes with the website’s functionality

8. Limitation of Liability

Elmas Universal Trading is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the total amount you paid for the specific product in question.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the courts of the UAE.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us :

Thank you for choosing Elmas Universal Trading. We appreciate your trust and look forward to serving you with the finest products and exceptional customer service!