Privacy Policy for Elmas Universal Trading

At “Elmas Universal Trading”, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our eCommerce store, purchase our premium dried fruits, sweets, and accessories, or interact with us in any way. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide you with the best possible shopping experience. The types of information we gather include:
– Personal Information: Name, email address, phone number, shipping address, and payment details.
– Order Information: Details of the products you purchase, order history, and preferences.
– Technical Information: IP address, browser type, device information, and browsing behavior on our website.
– Communication Data: Any correspondence with us via email, chat, or social media.

2. How We Use Your Information

Your information is used to enhance your experience with Elmas Universal Trading. Specifically, we use it for:
– Order Processing: To process and fulfill your orders, including shipping and delivery.
-Customer Support: To respond to your inquiries, requests, and feedback.
-Personalization: To tailor our products, services, and marketing efforts to your preferences.
-Improvements: To analyze website usage and improve our store’s functionality and user experience.
-Marketing: To send you promotional offers, newsletters, and updates (only with your consent).

3. How We Protect Your Information

We take your privacy seriously and implement robust security measures to protect your data:
-Secure Transactions: All payment transactions are encrypted using SSL technology.
-Data Access: Only authorized personnel have access to your personal information.
-Regular Audits: We conduct regular security audits to ensure your data is safe.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
-Service Providers: Trusted partners who assist in payment processing, shipping, and marketing.
– Legal Obligations: When required by law or to protect our rights and property.

5. Your Rights and Choices

You have control over your personal information:
-Access and Update: You can review and update your account information at any time.
– Opt-Out: You can unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails.
-Data Deletion: You can request the deletion of your personal data, subject to legal obligations.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

At Elmas Universal Trading, your trust is our priority. We are dedicated to protecting your privacy and providing you with a secure and enjoyable shopping experience. Thank you for choosing us!